CSSBuy: How to Request Additional QC Photos Before Shipping
When purchasing items through a shipping agent like CSSBuy, inspecting product quality through Quality Control (QC) photos is crucial. Sometimes the initial provided images might not show all angles or details you want to verify. If you're unsure about an item's quality, CSSBuy allows you to request additional QC photos before finalizing shipment.
How to Submit a Request for More QC Photos
Step 1: Log In and Navigate to Your Warehouse
After logging into your CSSBuy account, go to the 'My Warehouse'
Step 2: Select the Item
Find the specific product you need more photos of and click on it to open the details page.
Step 3: Click “Request More Photos”
Look for the 'Request More Photos'
Step 4: Specify Your Requirements
In the request form, clearly describe what additional photos you need. You can specify:
- Specific angles (e.g., side, top, bottom view)
- Close-up shots of labels, logos, or stitching
- Photos with measurements using a ruler
- Pictures of specific details you're concerned about
- Requests to check for flaws or damages
Step 5: Submit and Confirm
Once you've detailed your requirements, submit the request. You'll typically receive a confirmation that your photo request has been logged.
How to Track Your Photo Request
Monitor Request Status
Your request status will update in the 'My Requests''Message Center'
Check for New QC Photos
Once processed, the additional photos will be added to the original QC album for your item. You'll receive a notification, and the images will be available in your warehouse section.
Contact Support if Needed
If your request seems delayed or you have urgent concerns, use CSSBuy's live chatsupport ticket system
Helpful Tips for Effective Photo Requests
- Be specific and clear
- Request photos before submitting for shipment
- Check initial QC photos thoroughly
- Understand that some requests may have small fees
- Request photos before submitting for shipment
Requesting additional QC photos through CSSBuy is a straightforward process that ensures you're confident about your purchases before they ship. By following these simple steps, you can get the visual confirmation needed to make informed decisions about your items.