CNFANS: How to Contact Warehouse for Urgent Packaging Requests
2025-11-20
When you need specific packaging adjustments for your orders, CNFANS warehouse team is ready to assist. Follow this guide to efficiently communicate your requirements and ensure proper handling before shipment.
When to Contact the Warehouse
Reach out directly for:
- Special packaging materials (bubble wrap, boxes)
- Fragile item protection
- Branded packaging requests
- Consolidation instructions
- Gift wrapping services
How to Message Warehouse Staff
Step 1: Access Your Account
Log into your CNFANS account and navigate to the "Warehouse Services"
Step 2: Initiate Contact
Click "Contact Warehouse"
Step 3: Specify Requirements
Clearly describe your packaging needs in the message field. Be specific about:
- Materials needed
- Special handling instructions
- Additional protection requirements
Step 4: Submit Request
Mark your request as URGENT
Creating Effective Packaging Requests
| Do's | Don'ts |
|---|---|
| Provide exact dimensions if known | Assume staff knows your preferences |
| Include photos when possible | Use vague descriptions |
| Reference order numbers clearly | Wait until last minute for urgent requests |
Confirming Completion Before Shipping
- Check your message history for warehouse responses
- Look for confirmation photos from staff
- Verify additional charges if applicable
- Approve the packaging before shipment processing
Urgent Request Protocol
For time-sensitive requests:
- Use the URGENT
- Include your deadline in the message title
- Follow up via customer service if no response within 4 hours