Wondering "Does AllChinaBuy offer refund protection?" or "How do I get my money back after order cancellation?" This hands-on guide tested AllChinaBuy's refund mechanism, withdrawal options, and processing timeline to answer your questions about refund eligibility and balance cash-outs.
AllChinaBuy Refund Protection: What’s Covered?
AllChinaBuy provides refund protection under specific conditions. Eligible scenarios include:
- Unshipped Orders:
- Non-Delivery:
- Item Defects or Wrong Items:
- Partial Deliveries:
- Non-Delivery:
Refund Timeframe:
How to Request a Refund on AllChinaBuy: Tested Process
- Cancel Before Shipping:
- Open Dispute for Shipped Orders:
- Seller Negotiation:
- AllChinaBuy Mediation:
- Open Dispute for Shipped Orders:
Note: Refunds to credit cards/PayPal take 3-7 days; wallet refunds are instant.
AllChinaBuy Balance Withdrawal: Can You Transfer to Bank or PayPal?
Withdrawing AllChinaBuy balance is possible but limited:
| Method | Supported | Processing Time |
|---|---|---|
| Original Payment (Card) | Yes (Auto-refund) | 5-15 business days |
| PayPal | Yes (Manual request) | 3-7 business days |
| Bank Transfer | No | N/A |
| AllChinaBuy Wallet (Reuse) | Instant | N/A |
Balance Withdrawal Steps:
Answers to "Can I Get a Refund?" – Common Scenarios
“What if my order is cancelled?”
Automatically refunded to original payment method or wallet if cancelled pre-shipment.
“How long do refunds take?”
Credit Card: 5-15 days | PayPal: 3-7 days | Wallet: Instant.
“Can I withdraw to my bank?”
No direct bank transfers; use PayPal or original payment method.
AllChinaBuy’s refund protection covers most standard issues, with a structured dispute process. While余额 withdrawals are restricted to PayPal and original payments, the platform ensures legitimate claims are processed within reasonable timelines. Always document order issues and act within 60 days for successful refunds.