ItaoBuy: How to Verify Communication Records with Sellers
Proper documentation of seller communications is essential for tracking orders, resolving disputes, and maintaining reliable transaction records. This guide explains how to verify and store your chat history on ItaoBuy.
Step 1: Capture Conversation Screenshots
During your chat with sellers, take full screenshots
Tip: Take multiple screenshots for longer conversations to ensure no important details are missed.
Step 2: Organize Screenshots Systematically
Save your screenshots with descriptive filenames:
- Use format:
YYYY-MM-DD_SellerName_Topic.png - Create separate folders for different sellers or orders
- Backup important screenshots to cloud storage
Step 3: Record Summary in Spreadsheet
Create a dedicated spreadsheet with the following columns:
| Date of Conversation | Seller Name | Product/Order ID | Key Agreements | Screenshot Reference | Follow-up Needed |
|---|---|---|---|---|---|
| 2023-10-15 | GadgetWorld | ORD-789012 | Free shipping, delivery by Oct 25 | GW_20231015_shipping.png | Confirm shipment on Oct 20 |
Step 4: Regular Verification Process
Establish a routine to verify your records:
- Cross-check spreadsheet entries against actual screenshots weekly
- Update follow-up actions promptly
- Verify before making payments or confirming deliveries
- Keep records until transaction is fully completed and confirmed
Benefits of This Verification System
- Dispute Resolution:
- Order Tracking:
- Time Savings:
- Purchase History:
- Order Tracking:
By consistently screenshotting seller conversations and maintaining organized records in a spreadsheet, you create a reliable verification system that protects your interests and ensures smooth transactions on ItaoBuy.