1. Financial & Transaction Data
This is the quantitative backbone of your record, detailing the monetary aspects of the order.
- Columns to Include:
- Data Sources:
This data anchors the order in tangible facts and figures.
In the world of e-commerce operations, critical order information is often scattered across disparate systems. Transactional data lives in your payment gateway, quality control (QC) notes are in a separate checklist, and nuanced communication details are buried in various chat logs with sellers and logistics partners. This fragmentation makes it difficult to get a holistic view of an order's status, leading to inefficiencies and delayed problem-solving.
The ItaoBuy Spreadsheet
To build a comprehensive record, you must integrate three core data streams. Here's how to structure them in your spreadsheet:
This is the quantitative backbone of your record, detailing the monetary aspects of the order.
This data anchors the order in tangible facts and figures.
This qualitative data describes the physical and functional state of the product before shipment.
QC data provides crucial context for potential future customer disputes regarding product quality.
This pillar captures the narrative and problem-solving history related to the order, offering insights no raw data can.
E.g., A summary might read: "Supplier delayed on item #123. Contacted via WeChat on 24th Oct. New ETA is 28th Oct. Informed customer via email."
Simply having the three pillars in one file isn't enough. The true power comes from dynamically linking them.
VLOOKUP, XLOOKUP, or INDEX(MATCH)
The result is a single row (or a dedicated section) that tells the complete story: "Order #TAO-881 shipped on time, passed QC, but required extensive communication with the supplier to confirm stock, impacting the gross margin by 2%."
The ItaoBuy Spreadsheet transforms opaque processes into transparent, actionable intelligence.