Home > Complete Beginner's Guide: How to Use MuleBuy Step-by-Step

Complete Beginner's Guide: How to Use MuleBuy Step-by-Step

2025-11-23

MuleBuy serves as your gateway to effortless China purchasing, connecting international shoppers with products from Chinese e-commerce platforms. This detailed tutorial walks newcomers through the entire process—from account setup to package shipment—ensuring a smooth first-time experience with visual aids for enhanced clarity.

1. Account Registration (Sign Up)

MuleBuy registration page showing email and password fields
Fig. 1 - MuleBuy registration interface

Begin by visiting MuleBuy’s official website. Locate and click the "Sign Up"

2. Adding Product Links

MuleBuy product submission form with URL field
Fig. 2 - Product link submission form

Navigate to your desired Chinese e-commerce site (e.g., Taobao, Tmall, 1688) and copy the product URL. Return to MuleBuy, find the "Add Item""Submit Link""Fetch Product". The system will automatically retrieve product details.

3. Selecting Specifications (Size/Color)

After the link is processed, product information appears. Carefully choose specifications like size, color, or version using the dropdown menus. Verify unit price and quantity before clicking "Add to Cart""Confirm Details".

4. Contacting Customer Service

If you have inquiries about products, pricing, or logistics, use MuleBuy’s integrated chat system. Click the "Customer Service"

5. Order Confirmation

Review all items in your shopping cart. Ensure product details, quantities, and prices are correct. Proceed by clicking "Checkout""Confirm Order". The system will calculate total costs (product fees + service charges).

6. Account Recharge & Payment

MuleBuy recharge page showing payment methods
Fig. 3 - Account top-up interface

MuleBuy requires advance account funding. Go to "Wallet""Recharge", select your preferred payment method (Credit Card, PayPal, or bank transfer), enter the amount matching your order total, and complete payment. Your balance updates instantly upon successful transaction.

7. Choosing Logistics Channels

After payment, select a shipping method in the "Logistics"

8. Package Shipment & Tracking

MuleBuy order tracking page with shipment status
Fig. 4 - Order tracking dashboard

Once purchased, items are shipped to MuleBuy’s warehouse. They consolidate packages if applicable, then dispatch internationally. Track progress via "Order History"

Start Your First MuleBuy Purchase

By following this guide, even beginners can confidently navigate MuleBuy’s ecosystem. From registration to shipping, each step is designed for simplicity and transparency. Use this tutorial alongside MuleBuy’s visual interface to complete your inaugural proxy shopping journey efficiently.

Pro Tip:

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