SuperBuy: How to Request Repacking Before International Shipping
International shipping costs are primarily determined by package weight and volume. Repacking your items at the SuperBuy warehouse is a strategic way to minimize these expenses. This tutorial will guide you through the process of requesting repackaging, choosing the right materials, and giving final confirmation before your items are dispatched globally.
Why Request Repacking?
- Reduce Weight:
- Lower Volumetric Weight:
- Combine Items:
- Optimize Protection:
- Lower Volumetric Weight:
Step-by-Step Guide to Request Repacking
Step 1: Access Your SuperBuy Warehouse
Log in to your SuperBuy account and navigate to "My Warehouse." Here, you will see all the items you have purchased and that have arrived at the warehouse.
Step 2: Select Items for Repacking
You can select items in two ways:
- Individual Item Repack:
- Parcel Repack (After Submitting for Shipping):
Step 3: Submit Your Repackaging Request
After clicking "Repack," a request form will appear. Here you can provide specific instructions for the warehouse staff.
- Specific Instructions:
- "Remove all retail boxes and tags."
- "Fold clothes to smallest possible size."
- "Use the smallest box that can safely fit all items."
- "Combine these three items into one package."
Step 4: Select Packaging Materials (If Applicable)
Some shipping lines allow you to choose packaging options. Common choices include:
- Bubble Wrap:
- Vacuum Sealing:
- Stretch Film:
- Standard Carton Box:
- Reinforced Packaging:
- Vacuum Sealing:
Note: Some special materials like vacuum sealing may incur a small fee.
Step 5: Review and Confirm
Before finalizing the repack request, double-check your instructions. Once submitted, the warehouse team will process your request. You can monitor the status in your "Reminders" or "Parcels" section.
After Repacking: Photo Confirmation
Once the repacking is complete, SuperBuy will upload new photos of your items to your warehouse. This is a crucial step.
- Go to "My Warehouse" or "My Parcels."
- Check the updated photos to see the new package size and condition.
- Verify that your instructions were followed correctly.
- Only after you are satisfied with the repacking should you proceed to confirm and pay for the international shipping.
Final Checklist Before Dispatch
- ✅ I have reviewed the post-repacking photos.
- ✅ The package size and weight have been reduced to my satisfaction.
- ✅ I am confident the items are protected sufficiently for international transit.
- ✅ I have confirmed the final shipping cost and chosen my preferred carrier.
By taking a few minutes to request repacking, you can achieve significant savings on your SuperBuy international shipping. It gives you direct control over the safety and efficiency of your parcel, ensuring your items arrive safely without paying for empty space.
Happy and cost-effective shipping!