How to Track Multiple Parcels from One LoongBuy Account
Managing more than one package from LoongBuy? Our streamlined dashboard makes it easy to track multiple shipments simultaneously. This comprehensive guide will show you how to monitor all your parcels, organize them effectively, and follow their customs progress in real time.
Accessing Your Tracking Dashboard
After logging into your LoongBuy account, navigate to the "My Parcels""Shipment Tracking"
Methods for Tracking Multiple Packages
Bulk Tracking View
The default dashboard displays all your packages in a chronological list. Each entry shows:
- Package identification number
- Current shipping status
- Last update location and timestamp
- Estimated delivery date range
Group by Status
Filter your view to see packages with similar statuses together:
- Processing:
- In Transit:
- Customs:
- Out for Delivery:
- Delivered:
- In Transit:
Labeling and Organizing Your Parcels
Keep track of what's in each package with our custom labeling system:
Step 1: Access Package Details
Click on any package in your dashboard to open its detailed view.
Step 2: Add Custom Labels
Use the "Add Label"
Assign color codes to different package types or priority levels for quick visual reference.
Step 3: Color Coding
Monitoring Customs Progress
For international shipments, LoongBuy provides detailed customs tracking:
Customs Stages
- Customs Received:
- Under Inspection:
- Customs Cleared:
- Additional Documentation Required:
- Customs Hold:
- Under Inspection:
Real-Time Notifications
Enable push notifications or email alerts to receive immediate updates when your packages change customs status. This allows you to take prompt action if additional information or fees are required.
Advanced Tracking Features
Export Tracking Data
Download your tracking information as CSV or PDF files for record-keeping or sharing with others.
Multiple Tracking Numbers
If you have tracking numbers from different carriers, you can add them all to your LoongBuy dashboard for consolidated monitoring.
Mobile App Access
Track your packages on-the-go with the LoongBuy mobile app, available for both iOS and Android devices.
Troubleshooting Common Issues
Missing Package in Dashboard
If a package doesn't appear in your tracking dashboard, ensure it was purchased while logged into your LoongBuy account. For guest purchases, use the "Add Tracking Number" feature to manually include them.
Delayed Status Updates
Shipping carriers sometimes experience delays in status updates. If a package hasn't updated in more than 48 hours, contact LoongBuy customer support for assistance.
Streamline Your Package Management
With LoongBuy's comprehensive multiple parcel tracking system, managing several shipments simultaneously becomes effortless. The ability to label packages and monitor customs progress in real time ensures you always know the status of your important deliveries.
For additional assistance with tracking multiple parcels, visit our Help CenterCustomer Support Team.