ACBuy: How to Extend Warehouse Storage Time Before Shipping
We understand that sometimes you need extra time before shipping your parcels from ACBuy's warehouse. Whether you're waiting for additional items to arrive, managing your budget, or planning a consolidated shipment, this tutorial will guide you through extending storage time, avoiding expiration fees, and effectively managing your parcels.
Understanding ACBuy's Standard Storage Policy
ACBuy offers 90 days of free storage
- Days 1-90:
- Day 91 onwards:
- Day 120:
How to Request Storage Extension
Step 1: Log Into Your ACBuy Account
Access your account dashboard and navigate to the "My Parcels" section.
Step 2: Select Parcels for Extension
Check the boxes next to the parcels you wish to keep in storage longer. You can select multiple parcels at once.
Step 3: Request Extension
Click the "Extend Storage" button and choose your preferred extension period:
- Short-term:
- Medium-term:
- Long-term:
Step 4: Confirm and Pay (If Applicable)
Short extensions are typically free, while longer extensions may incur minimal fees. Review the terms and complete the process.
Tips to Avoid Expiration Fees
Monitor Your Storage Timeline
Regularly check your parcel dashboard and set reminders for parcels approaching the 90-day mark. ACBuy will send email notifications at 75, 85, and 89 days.
Use the ACBuy Mobile App
Receive push notifications about storage deadlines and manage extensions on the go.
Plan Your Consolidations
Combine multiple parcels before they near expiration to save on shipping costs and reset your storage timeline for the consolidated package.
Communicate Early
If you anticipate needing extended storage, contact our support team before
Frequently Asked Questions
How much do storage extensions cost?
Extensions up to 30 days are typically free of charge. Longer extensions may incur a small daily fee, which varies based on parcel size and weight.
Can I extend storage for all my parcels at once?
Yes! Use the "Select All" option in your parcel dashboard to request extensions for multiple items simultaneously.
What happens if my parcel reaches 120 days?
Parcels exceeding 120 days without extension may be considered abandoned and subject to disposal. We make multiple attempts to contact you before this happens.
Can I still ship parcels while an extension is active?
Absolutely! Storage extensions simply preserve your parcels in the warehouse. You can ship them at any time during the extension period.
Need Further Assistance?
If you have questions about storage extensions or need help with a specific situation, our customer support team is available 24/7 through:
- Live Chat on our website
- Email: [email protected]
- Phone: 1-800-ACBUY-NOW
With proper planning and these extension strategies, you can easily manage your storage timeline at ACBuy's warehouse. Remember to monitor your parcels, request extensions before deadlines, and don't hesitate to contact us for assistance with your storage needs.