KAKOBUY Spreadsheet: Automate Seller Performance Scoring with Weighted Formulas
In e-commerce platforms like KAKOBUY, maintaining high-quality vendor relationships is crucial for business success. Manual seller evaluation becomes inefficient as your marketplace grows. This guide will show you how to create an automated scoring system that ranks vendors based on three key metrics: Quality Control (QC), Refund Rates, and Shipping Reliability.
Key Performance Indicators for Seller Evaluation
1. Quality Control Score (40% Weight)
Measure product quality through customer reviews, returns due to defects, and inspection reports. Calculate as:
2. Refund Rate (35% Weight)
Track financial impact of returns and customer dissatisfaction:
3. Shipping Reliability (25% Weight)
Monitor on-time delivery and shipping compliance:
Building the Automated Scoring System
Sample Spreadsheet Structure
| Seller ID | QC Score | Refund Rate | Shipping Score | Overall Score | Seller Tier |
|---|---|---|---|---|---|
| VEN001 | 95% | 3% | 98% | 94.25% | Premium |
| VEN002 | 82% | 8% | 85% | 83.55% | Standard |
Weighted Formula Calculation
Excel/Google Sheets Implementation
=IF(AND(A2<>"", B2<>"", C2<>"", D2<>""),
(B2*0.4) + (C2*0.35) + (D2*0.25),
"Incomplete Data")
Automating the Process
Step 1: Data Integration
Connect your spreadsheet to KAKOBUY's API or export seller data regularly to update metrics automatically.
Step 2: Conditional Formatting
Use color coding to highlight top performers (green) and vendors needing improvement (red).
Step 3: Automated Alerts
Set up notifications for when seller scores drop below threshold levels (e.g., below 70%).
Step 4: Seller Tier Classification
Automatically categorize sellers into tiers:
- Premium: 90-100%
- Standard: 75-89%
- Watch List: 60-74%
- At Risk: Below 60%
Business Benefits
Objective Decision Making
Eliminate subjective vendor assessments with data-driven scoring.
Time Efficiency
Reduce manual evaluation time by up to 80% with automated calculations.
Improved Quality
Identify underperforming vendors quickly and implement corrective actions.
Scalable Solution
Easily handle hundreds or thousands of vendors with the same system.
Next Steps for Implementation
Start by gathering 30 days of historical data for your vendors. Set up the spreadsheet structure, then refine your weightings based on what matters most to your KAKOBUY marketplace. Consider adjusting weights quarterly as your business priorities evolve.