Shipping is a critical part of your cross-border shopping experience with LoongBuy. Even small errors can lead to unexpected costs, frustrating delays, and damaged items. By understanding the most common pitfalls, you can ensure your parcels arrive safely, affordably, and on time.
Mistake #1: Choosing the Wrong Courier Service
Many users automatically select the cheapest or most familiar option without considering their parcel's specific needs.
The Consequences:
- High Costs for Light Parcels:
- Slow Delivery for Urgent Items:
- Damage Risk:
- Slow Delivery for Urgent Items:
Expert Advice: Match the Service to Your Parcel
- For heavy, dense itemsactual weight pricing.
- For bulky, lightweight itemsvolumetric weight
- For electronics or fragile goods, always opt for insured and protected shipping lines.
- Use LoongBuy's comparison tool, considering both price AND estimated transit time.
Mistake #2: Underestimating Parcel Weight & Dimensions
Guessing or poorly measuring your parcel's weight and size is a sure path to cost recalculations and delays.
The Consequences:
- Balance Due:
- Processing Halt:
- Final Cost Shock:
- Processing Halt:
Expert Advice: Measure Accurately Before Submission
- Consolidate strategically:
- Remove unnecessary retail packaging
- Use a reliable scale and measuring tape.
- Add a small buffer (0.1-0.2kg)
- Remove unnecessary retail packaging
Mistake #3: Incomplete or Incorrect Address Information
A single typo or missing detail can send your parcel on a journey to the wrong destination.
The Consequences:
- Return to Sender:
- Local Shipping Delays:
- Lost Parcels:
- Local Shipping Delays:
Expert Advice: Double-Check Every Detail
- Ensure your shipping address in your LoongBuy account is 100% complete and updated.
- Use the address format standard for your destination country
- Include a valid phone number
- Review the address on the final shipping invoice before paying for the parcel.
- Include a valid phone number
Mistake #4: Neglecting Prohibited & Restricted Items
Every country and courier has a list of items that cannot be shipped or have special requirements.
The Consequences:
- Seizure by Customs: Entire Parcel Delayed/Returned:No Refund for Seized Goods:
Expert Advice: Know Before You Ship
- Familiarize yourself with LoongBuy's and your chosen courier's restricted items list
- Be especially cautious with liquids, powders, magnets, batteries, and branded goods.
- When in doubt, contact LoongBuy customer service
- Declare items accurately. Misdeclaration to bypass rules leads to severe penalties.
Smart Shipping Checklist
Avoid these mistakes by following this simple checklist for every LoongBuy parcel:
- Accurately measure
- Compare courier options
- Verify your shipping address
- Confirm all items are shippable
- Review the final quote and details
- Compare courier options
Taking these few extra minutes during the shipping submission process will save you money, time, and stress. Happy and efficient shopping with LoongBuy!