In the world of sourcing and importing, quality control (QC) and reliable seller partnerships are the cornerstones of a successful business. The OrientDig Spreadsheetbefore
Why Systematic Monitoring Matters
Approving shipments based on gut feeling or fragmented communication is risky. The OrientDig Spreadsheet transforms this step into a standardized review, helping you to:
- Identify consistent quality issues early.
- Objectively compare seller performance over time.
- Build a historical database for informed future orders.
- Reduce disputes by having clear, documented criteria.
Key Evaluation Areas in the Spreadsheet
The spreadsheet is typically segmented into three core evaluation pillars, each with defined criteria for scoring.
1. Evaluating QC Photo Quality
QC photos are your first visual inspection. Don't just check if photos exist—assess their usefulness.
| Criteria |
What to Look For |
Rating Indicator (e.g., 1-5) |
| Clarity & Resolution |
Are images high-resolution, in focus, and free of blur? |
5: Perfectly clear. 1: Unusable, blurry. |
| Angles & Coverage |
Do photos show the item from all critical angles (front, back, sides, top, bottom, corners, labels, unique features)? |
5: Comprehensive 360° coverage. 1: Only one partial view. |
| Lighting & Color Accuracy |
Is the item well-lit without harsh shadows? Do colors appear true-to-life? |
5: Natural, accurate representation. 1: Misleading colors or dark shadows. |
| Detail Shots |
Are close-ups provided for any potential flaws, seams, logos, or material textures? |
5: Key details magnified. 1: No close-ups provided. |
Action Tip:
2. Assessing Item Condition
This section is for evaluating the actual product against your specifications and quality standards.
| Criteria |
What to Look For |
Rating Indicator (e.g., Pass/Fail or 1-5) |
| Specification Match |
Does the item match the ordered dimensions, weight, material, and design? |
Pass: Exact match. Fail: Deviation found. |
| Workmanship & Flaws |
Check for manufacturing defects: stitching errors, glue marks, scratches, dents, misalignments. |
5: Flawless. 1: Multiple major defects. |
| Functionality (if applicable) |
For electronic or mechanical items, are there photos/videos demonstrating it powers on and functions? |
Pass: Function verified. Fail: Function not shown/proven. |
| Packaging & Presentation |
Is the retail packaging intact, clean, and correct? This is crucial for resale. |
5: Packaging perfect. 1: Damaged or incorrect. |
Action Tip:
3. Tracking Seller Response Time
Responsiveness is a key indicator of a seller's professionalism and reliability.
| Metric |
How to Track |
Impact on Rating |
| Initial QC Photo Delivery |
Record the date/time of request and the date/time photos are received. Calculate the delay. |
Fast delivery (e.g., <48h) = High Score. Chronic delays = Low Score. |
| Clarification & Issue Resolution |
When you ask follow-up questions or report an issue, how quickly and satisfactorily does the seller respond? |
Prompt, helpful replies improve ratings. Slow, defensive replies lower them. |
| Communication Quality |
Is the communication clear, professional, and transparent? |
Rate the overall communication experience. |
Action Tip:
Putting It All Together: The Approval Workflow
- Data Entry:
- Scoring:
- Aggregate Analysis:
- Decision Matrix:
"Approve Shipment":
"Request Discount/Negotiate":
"Reject/Require Replacement":
- Feedback Loop:
Conclusion
The OrientDig SpreadsheetQC photo quality, item condition, and seller response time, you move from reactive problem-solving to proactive quality assurance. This disciplined approach not only safeguards your current shipments but also builds a vetted, high-performance supplier network for sustainable long-term growth. Start implementing this tool today and take control of your import quality.
