Stay ahead with instant updates, shipping news, and exclusive giveaways. Follow this simple guide to join, verify, and make the most of LoongBuy's vibrant Discord community for faster support and better shopping insights.
Before You Begin: What You'll Need
Ensure you have the following ready for a smooth joining process:
- A valid Discord account. You can create one for free
- Your LoongBuy order number
- A few minutes of your time to complete the verification steps.
- Your LoongBuy order number
Step-by-Step: Joining the LoongBuy Discord Server
Step 1: Get the Invitation Link
The official invitation link is typically found in these places:
- The "Community" or "Support" section of the LoongBuy website.
- LoongBuy's official social media profiles (e.g., Twitter, Facebook).
- Official communications or order confirmation emails.
For security, always use the link from an official LoongBuy source.
Step 2: Accept the Invite
Click the invitation link. It will open Discord (in your browser or desktop app) and show you an invitation preview to the "LoongBuy Official"
Click the green "Accept Invite"
Step 3: Complete Verification (Get Access)
Upon joining, you will likely see only a few channels (like #welcome and #rules). To see all chat channels and participate, you must verify:
- Read the rules carefully in the
#rules#information- Look for a verification button (often a green checkbox or "Verify Here" message) or follow the instructions from a bot like Captcha.botDyno.
- Sometimes, you may need to react to the rules message with a specific emoji (e.g., ✅).
- After successful verification, the full channel list will appear.
Key Channels to Explore
#announcements- Critical:
#shipping-news- Updates on logistics, carrier delays, and general shipping information.
#giveaways- Participate in exclusive community contests and events for chances to win coupons or products.
#order-help#support-tickets- The primary channels to seek help from staff. Always check the channel topic/pinned messages first
#general-chat- Community discussions about finds, hauls, and casual conversation (following the rules).
How to Interact with Support for Faster Problem-Solving
To get efficient help from LoongBuy support staff on Discord:
- Use the Right Channel:
- Provide Details Upfront:order number, a brief description of the issue, and any relevant screenshots (blurring personal info).
- Be Patient & Polite:
- Check Pinned Messages & FAQs:
- Use the Ticket System (if available):!newticket) to create a private thread for your issue, keeping conversations organized.
Pro Tips for an Optimal Experience
Notification Management
Customize notifications for #announcements
Stay Verified
Keep your Discord email verified to avoid being accidentally flagged as suspicious by server bots.
Community Rules
Respect all server rules. Avoid spam, self-promotion, or inappropriate content to maintain a positive environment for all members.