The Core KPIs of the RizzitGo Framework

Effective analysis requires focusing on the right metrics. The RizzitGo spreadsheet is built on three fundamental pillars:

• 1. Quality Control (QC) Success Rate

  This metric tracks the percentage of shipments that pass your initial quality inspections without major issues. Record the number of QC-checked items or orders against the number of failures. A consistently high rate (e.g., 95%+) indicates a vendor with robust manufacturing processes and attention to detail.

• 2. Communication Quality

  Rate each interaction (e.g., on a scale of 1-5) based on responsiveness, clarity, honesty, and proactiveness in solving problems. Note specific instances of excellent or poor communication. This KPI highlights vendors who are transparent and easy to work with, reducing misunderstandings and delays.

• 3. On-Time Delivery (OTD) Percentage

  Calculate the ratio of orders delivered by the promised date versus those that were late. Consistent punctuality is a direct indicator of a seller's logistical efficiency and respect for your timeline, which is critical for inventory planning.

Building and Using Your Analysis Spreadsheet

Create a simple but powerful tool to centralize your data. Here’s a suggested structure:

Implementation Steps:

1. Data Entry:
2. Calculate & Visualize:
3. Analyze & Act: