Quality Control (QC) photos are a vital step when ordering custom or bulk products. But sometimes, the initial set provided isn't enough. You might need a closer look at a specific detail, a different angle, or even a short video to assess functionality. Here’s your clear guide on how to formally request additional media through Joyagoo’s support system.
Step-by-Step Request Process
- Log into Your Joyagoo Account:
- Locate Your Order:
- Open the Support Ticket System:
- Choose the Correct Category:"Order Inquiry""Quality Check Request."
- Write a Clear, Detailed Request:
- Locate Your Order:
How to Write an Effective Request
Clarity ensures you get exactly what you need. Your message should include:
- Order Reference:
- Specific Purpose:why
- Exact Details:
- "A close-up video of the hinge mechanism opening and closing 5 times."
- "High-resolution photos of the inside label stitching from a 45-degree angle."
- "A comparison photo of the sample material next to the production batch."
- Specific Purpose:why
Best Practices & Pro Tips
Be Timely
Submit your request as soon as you receive the initial QC. Delays can impact the production and shipping schedule.
Consolidate Requests
Ask for all additional angles or videos in one ticket. Avoid sending multiple, separate requests.
Professional Tone
Polite and professional communication fosters better cooperation and faster service.
Understand Policies
Familiarize yourself with Joyagoo's QC policy. There may be limits on free requests or charges for extensive new photography.
Benefits of Getting Extra Insight
Taking this proactive step helps you:
- Avoid Costly Mistakes:
- Ensure Quality:
- Save Time & Money:
- Build a Stronger Partnership:
- Ensure Quality: