Specifying details correctly in your order notes is crucial for preventing mistakes and ensuring LoongBuy purchases exactly what you expect from each seller. Clear communication guarantees you receive the correct item variant, saving time and avoiding frustration.
General Principles for Writing Clear Notes
- Be Specific and Direct:
- Reference Seller's Listing:
- Place Notes in the Correct Field:
- Prioritize Key Info:
- Reference Seller's Listing:
How to Specify Each Detail
1. For Color/Pattern
Don't just say "blue"; describe it precisely as listed.
Good Examples:
- "Color: Navy Blue (as shown in option image 2)"
- "Pattern: Floral, the one with pink roses on white background."
- "Please send the 'Dark Heather Gray' version, not the 'Light Gray'.
What to Avoid:
2. For Size
Include the size system and any specific measurements if provided.
Good Examples:
- "Size: Large (L). Please select according to the size chart: 110cm for chest."
- "Shoe Size: EU 42 / US 8.5. Please confirm this matches your size chart."
- "Asian Size Label: Please choose XL. If size runs small, choose XXL."
What to Avoid:
3. For Item Variant/Model
Clearly identify the specific model or version.
Good Examples:
- "Variant: Model 2024 with USB-C port, not the 2023 model."
- "Please send the 'Pro' version with 256GB storage."
- "Style: The variant named 'Aurora Borealis' in the dropdown menu."
What to Avoid:
Complete Order Note Examples
Example 1 (Clothing):
"ITEM NOTES: Color: Forest Green. Size: Medium (M) according to your size chart. Please ensure this is the green with gold buttons as shown in main image."
Example 2 (Electronics):
"SELLER PLEASE NOTE: Variant: iPhone 15 Pro, 128GB, Natural Titanium. Do not send the blue or the Pro Max model."
Final Checklist
- Did I copy the exact wording
- Did I specify the size system
- Is my note placed in the official 'Remarks' box
- Is the note clear and impossible to misinterpret?
- Did I specify the size system
By following these simple steps, you empower your LoongBuy agent to make the perfect purchase on your behalf, ensuring a smooth and successful shopping experience from Chinese platforms.