1. Recording a Refund
When a merchant issues a refund that arrives in your MyCNBox balance, log it as a positive transaction.
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Financial clarity is the cornerstone of effective cross-border shopping. With MyCNBox, you can ensure every transaction is accurately tracked. The key to this is logging each payment, refund, and adjustment in your own dedicated spreadsheet. Here’s your guide to building a complete and transparent financial record.
A simple list of "money sent" is not enough. A comprehensive log helps you:
Create a spreadsheet with the following columns to capture all necessary details:
| Column Name | Purpose & Example |
|---|---|
| Date & Time | The exact date of the transaction (e.g., 2023-10-27). |
| Transaction ID/Reference | The unique ID from MyCNBox or your payment provider. Vital for support queries. |
| Type | Deposit, Payment for Service, Refund, Currency Conversion, Fee Adjustment. |
| Amount (Original Currency) | The sum in the currency used (e.g., USD 50.00, EUR 45.00). |
| Exchange Rate (If Applied) | The rate used for conversions (e.g., USD/CNY = 7.25). Leave blank if not applicable. |
| Amount (Account Currency) | The final amount in your MyCNBox account's primary currency (e.g., CNY 362.50). |
| Balance After Transaction | Your updated MyCNBox account balance following this entry. |
| Description / Notes | The most important column. |
| Status | Completed, Pending, Failed, Refunded. |
When a merchant issues a refund that arrives in your MyCNBox balance, log it as a positive transaction.
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If you convert USD to CNY within your wallet, create two linked entries or one detailed entry.
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For any service fee corrections or promotional credits from MyCNBox, log them clearly.
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By dedicating a few moments to maintain this log, you transform your MyCNBox payment history from a basic statement into a powerful tool for financial management and peace of mind.