1. Quality Control (QC) Success Rate
This metric tracks the percentage of orders that pass initial quality inspection without issues.
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VigorBuy: How to Analyze Seller Accuracy Using the VigorBuy Spreadsheet
2025-12-13
A Data-Driven Guide to Identifying Trusted Vendors
In today's global sourcing landscape, data is your most powerful asset for mitigating risk. The VigorBuy Seller Analysis Spreadsheet transforms subjective assessment into objective evaluation. By systematically tracking key performance indicators (KPIs), you can move beyond guesswork and build a reliable supplier network.
The Three Pillars of Seller Analysis
Our methodology focuses on three critical dimensions of seller performance. Monitoring these pillars collectively provides a comprehensive picture of reliability.
2. Average Response Time
Measures the seller's communication efficiency and engagement, typically in hours or business days.
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3. Refund & Dispute History
A quantitative and qualitative record of financial resolutions, including partial/full refunds and claim reasons.
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Building Your Analysis Spreadsheet
A well-structured spreadsheet is your command center. Below is a recommended column structure for effective tracking.
| Seller ID | Order Date | QC Result (Pass/Fail) | Response Time (Hours) | Refund Issued? (Y/N) | Refund Amount | Issue Code | Monthly Score |
|---|---|---|---|---|---|---|---|
| Supplier-A-056 | 2023-10-15 | Pass | 12 | N | $0 | N/A | 98% |
| Supplier-B-112 | 2023-10-18 | Fail | 48 | Y | $150 | Quality Mismatch | 76% |
Pro Tips for Effective Tracking:
- Use drop-down menus for columns like QC ResultIssue Code
- Create a dashboard sheet that uses formulas to calculate each seller's rolling 3-month average score.
- Color-code rows based on overall performance (e.g., Green for >90%, Yellow for 70-89%, Red for <70%).
- Add a comments column for qualitative notes on problem resolution attitudes.
From Data to Decision
By consistently logging data in your VigorBuy Spreadsheet, you will identify patterns that separate high-value partners from risky vendors. Trust is built on predictable performance. Use this analytical approach to:
- Prioritize Allocation:
- Guide Negotiations:
- Trigger Reviews:
- Build a Vetted Roster:"Verified Vendors"
- Guide Negotiations:
In essence, the VigorBuy method empowers you to replace intuition with intelligence, fostering more secure and profitable sourcing relationships.