With OrientDig's real-time tracking system, follow your package's journey seamlessly from our warehouse dispatch right to your local delivery point.
Waiting for an international package can be exciting. At OrientDig, we transform that waiting period into a transparent, informed experience. Our advanced tracking technology provides accurate, milestone-by-milestone updates, putting you in control from the moment you click "order" to the final delivery.
Your Step-by-Step Tracking Guide
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Step 1: Locate Your Tracking Number
After your order is processed and dispatched from our warehouse, you will receive a confirmation email containing your unique tracking number
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Step 2: Visit the OrientDig Tracking Portal
Go to the "Track Your Order" section on the OrientDig website or use our dedicated mobile app. Enter your tracking number in the search field.
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Step 3: View Your Real-Time Tracking Dashboard
Our dashboard displays a comprehensive timeline of your package's journey. Key milestones are clearly marked with dates, times, and locations.
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Step 4: Understand the Milestones
- Warehouse Dispatch:
- Customs Clearance:
- Arrival at Destination Hub:
- Out for Local Delivery:
- Delivered:
- Customs Clearance:
- Warehouse Dispatch:
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Step 5: Set Up Notifications (Optional)
For a hands-off experience, opt-in for SMS or email notifications. We will automatically alert you at each major milestone.
Why OrientDig Tracking Is Reliable
Real-Time Accuracy
Our system integrates directly with global and local carriers, providing updates the moment they are logged—no delays.
Clear Milestone Updates
We translate complex logistics data into simple, understandable statuses, so you always know your package's progress.
Global to Local Visibility
Track the international freight leg and the final domestic delivery all in one place, without switching between services.
Proactive Support
If a tracking status seems delayed or unclear, our customer support team can access detailed carrier information to assist you.
Helpful Tracking Tips
- Tracking numbers may take 24-48 hours
- During customs clearance, updates may pause for a few days; this is normal for international shipments.
- Always ensure your delivery address is correct in your order confirmation.
- Bookmark the tracking page for quick access using your order number or account.
At OrientDig, we believe informed customers are happy customers. Our commitment to transparent, real-time tracking ensures you are never left wondering, "Where is my order?" Enjoy peace of mind with every international purchase.
Ready to track?