1. Photograph the Packaging Process (Step-by-Step)
- The Product Itself:
- Internal Packaging:
- The Sealed Package:
- Close-ups of Corners and Edges:
- Internal Packaging:
HubBuyCN Shipping: A Guide to Preventing Parcel Damage on Long Routes
2025-12-15
Proactive Steps for Secure Delivery and Smooth Claims Processing
Shipping packages internationally or across long domestic routes with HubBuyCN exposes your parcels to various handling stages and environmental conditions. While professional carriers take great care, the risk of damage during transit is a reality. One of the most critical, yet often overlooked, protective measures is meticulously recording packaging photos and weight data. This documentation is not just a precaution; it's your essential evidence for supporting claims should handling issues occur.
The Challenge of Long-Haul Shipping
Long routes involve multiple touchpoints: sorting facilities, cross-docking, air and ground transfers, and potential customs inspections. Parcels can experience vibration, pressure, changes in temperature and humidity, and accidental impacts. Even with excellent packaging, extreme handling can cause damage.
Key Insight:
The Ultimate Shield: Photo and Weight Documentation
Comprehensive visual and data records create an indisputable "before" snapshot of your parcel. Here’s how to do it effectively:
2. Record the Package Weight Accurately
- Use a calibrated scale to weigh the fully packaged and ready-to-ship
- Take a photo or screenshot of the weight displayed on the scale, ideally with the packaged parcel in view.
- Record this weight and keep it with your photos. This data is crucial if a claim arises regarding crushed contents (proving original dimensions/weight) or if the package is tampered with (significant weight discrepancy).
3. Store Your Evidence Securely
Upload all photos and weight data to a cloud service (like Google Drive, Dropbox) or your HubBuyCN account portal if such a feature is available. Do not rely solely on your phone's gallery. Ensure the files are dated and named clearly (e.g., "Order123_SealedBox_Front_20231027").
How This Documentation Supports Your Claim
If your parcel arrives damaged, follow HubBuyCN's or the carrier's claims procedure immediately. Your documented evidence will empower you by:
- Establishing Proof of Condition:
- Expediting the Claims Process:
- Providing Concrete Data:
- Strengthening Your Position:
- Expediting the Claims Process:
Additional Best Practices for Long-Route Shipping
Use High-Quality Materials
Employ double-walled corrugated boxes for heavy or fragile items. Never reuse old, worn-out boxes.
Overdo the Internal Cushioning
Allow for at least 2-3 inches of cushioning material on all sides of the item. The goal is zero movement inside the box.
Reinforce Seams and Edges
Use strong packaging tape in an "H" pattern on all seams and edges. Consider box corner protectors for extra-long parcels.
Consider an Extra Outer Box
For very valuable or delicate items, place the sealed, cushioned box inside a slightly larger box with additional padding between them.