Many new LoongBuy users encounter issues when submitting product links from platforms like Weidian or Taobao. Incorrectly formatted URLs often lead to order delays, wrong items being purchased, and a slower Quality Control (QC) process. This guide will walk you through the correct method to ensure your agent purchases exactly what you want.
The Common Mistake: Direct Pasting
Users often copy a long URL from their browser and paste it directly into the LoongBuy order form. These links can contain unnecessary tracking parameters?utm_source=...) or may link to a product list page instead of the specific item. This confuses the purchasing agent and causes errors.
Step 1: Formatting the Product Link Correctly
You must ensure the link is clean and points directly to the single product page.
- For Taobao/Tmall:https://item.taobao.com/item.htmhttps://detail.tmall.com/item.htm).
- For Weidian:https://weidian.com/item.html?itemID=.
Action:
https://item.taobao.com/item.htm?id=707171269580&skuId=5211205238474&spm=a21m21.164...
should be shortened to:
https://item.taobao.com/item.htm?id=707171269580
Step 2: Including Variant Details
The link alone is not enough. You must specify the exact variantremarks/description
Copy the variant name exactly as shown on the product page. For example: Do not assume the agent knows your preferred choice. Always state it clearly.
Product:
Correct Specification:
Step 3: Double-Check Before Submission
Before finalizing your order submission:
- Click your cleaned link to verify it opens the right product.
- Cross-check the item title, price, and main image on the opened page with your desired product.
- Ensure your variant details in the remarks match an available option on the page.
- If the product has complex options, you can provide a screenshot along with the link.
Benefits of Correct Submission
Prevents Order Errors
The agent receives clear instructions, minimizing the risk of purchasing the wrong item or variant.
Speeds Up QC Process
With accurate links and specs, warehouse QC can verify your item faster against the correct product page.
Saves Time & Communication
You avoid back-and-forth clarification messages with customer service, getting your item into the warehouse quicker.
Final Checklist
By following these simple steps, you can ensure a smooth, error-free purchasing experience on LoongBuy.