Refunds are not instant. Processing times vary based on your original payment method. This guide will help you check your refund status, contact customer support, and ensure your money returns safely to your source.
Understanding Refund Timelines
Once your LoongBuy order is successfully cancelled, the refund process begins. The time it takes for the funds to appear in your account depends heavily on how you paid:
- PayPal:
- Credit/Debit Card:
- LoongBuy Wallet:
- Other E-wallets:
- Credit/Debit Card:
Note: All timelines start after LoongBuy completes processing the cancellation on their end. Business days exclude weekends and holidays.
How to View Your Refund Status
Follow these steps to track the progress of your refund:
- Log In:
- Navigate to Order History:
- Find the Cancelled Order:
- Check Details:"Refund Status"
- Refund Initiated
- Refund Processed
- Refund Completed
- Review Payment Method:
- Navigate to Order History:
Contacting LoongBuy Support
If your refund status hasn't updated for an unusually long time, or if you have any concerns, contact customer support:
- In-App/Website Help Center:
- Email:
- FAQ Section:
- Email:
Pro Tip:
Ensuring a Safe Return of Funds
To guarantee your refund arrives securely, keep these points in mind:
- Verify Payment Source:only
- Check Your Accounts:
- Beware of Scams:
- Patience is Key:
- Check Your Accounts: