Ever wondered what happens after your chosen items arrive at LoongBuy's warehouse? Before storage or shipment, every product undergoes a meticulous Quality Check (QC). This transparent process ensures you receive exactly what you ordered in perfect condition. Here’s a step-by-step breakdown of what occurs after you submit a LoongBuy order.
Step 1: Intake and Logging
Upon arrival at our secure warehouse, your package is immediately logged into our system. Each item is linked to your unique order number, initiating the formal QC procedure.
Step 2: Comprehensive Physical Inspection
Our trained QC specialists carefully unpack the product. They conduct a thorough visual and functional inspection against your original order specifications, checking for:
- Correct model, size, color, and style.
- Manufacturing flaws (scratches, dents, stains, misalignments).
- Item completeness (all parts, accessories, tags included).
- Basic functionality where applicable.
Step 3: Detailed Photo Uploads
This is the core of our transparency promise. High-resolution photos are taken of your actual item and uploaded to your private LoongBuy Account Portal. These typically include:
- Overall front, back, and side views.
- Close-ups of logos, labels, and serial numbers.
- Images of any potential areas of concern.
- Pictures of all included accessories and packaging.
You see exactly what arrived for you.
Step 4: Defect Reporting & Communication
If our inspectors find any issues, a detailed QC Defect Report
Step 5: Customer Approval or Action
You are in control.
No action is taken without your explicit approval.
Step 6: Final Storage or Shipping Preparation
Once you give the green light, your approved item is either:
- Securely Stored:
- Prepared for Shipment:
Quality You Can See and Trust
LoongBuy's QC process is designed to eliminate surprises and ensure your complete satisfaction. By combining expert inspection with visual transparency and customer authorization, we bridge the gap between overseas shopping and confident receiving. Check your portal – your quality assurance journey starts the moment your package hits our dock.