Repacking items into a consolidated parcel is a key feature of EastMallBuy's shipping service, helping you save on international freight costs. However, this process can sometimes expose your items to risk of damage. To ensure your purchases arrive safely, follow this essential two-step strategy.
Two Essential Steps for Safe Shipping
Step 1: Utilize the Platform's Optional Protection Service
This is your first and most crucial line of defense. When submitting your parcel for repacking and shipping, always opt-in for the Parcel Protection Plan
Considering the small additional fee, this service offers significant peace of mind and financial security.
Step 2: Detail Packaging Instructions in Your Spreadsheet
Clear communication is key. When you add items to your spreadsheet
These detailed notes help the warehouse staff understand the fragility and specific needs of each item, enabling them to make better repacking decisions.
Item Name
Notes to Warehouse (Packaging Details)
Ceramic Teapot Set
"FRAGILE. Please wrap individually in bubble wrap and use ample padding. Do not place heavy items on top in the box."
Limited Edition Book
"Please keep in original publisher's box. Protect corners and repack in a snug, rigid outer box."
Electronics (Headphones)
"Original box is important. Please reinforce outer shipping box. Include all accessories."
Final Checklist Before Shipping
- Have I selected and paid for the optional parcel protection service
- Have I filled in the packaging notes column
- Are my instructions clear, concise, and written in simple English or the warehouse's operating language?
- Have I filled in the packaging notes column
By combining the platform's formal protection servicedetailed spreadsheet notes, you create a robust system that minimizes the risk of damage. This proactive approach ensures your EastMallBuy shipping experience is smooth and your items arrive in perfect condition.