In the world of cross-border e-commerce, finding a reliable supplier is half the battle. The MyCNBox Spreadsheet is your strategic tool to move from guesswork to data-driven decisions, systematically evaluating seller quality to build a long-term database of trusted partners.
Why Systematic Seller Evaluation Matters
Shopping on platforms like 1688, Taobao,Tmallstandardized evaluation system, you gain control, consistency, and historical insight that platform reviews cannot provide. This transforms your sourcing from a reactive to a proactive process.
The Core Evaluation Metrics in Your MyCNBox Sheet
Your spreadsheet should become a living document tracking these critical metrics for each seller over time:
1. Quality Control (QC) Scores
Record a consistent score (e.g., 1-5 or 1-10) for each shipment received. Base this on:
- Product Accuracy:
- Build Quality & Materials:
- Packaging:
- Build Quality & Materials:
Track the average scoretrend over time
2. Refund & Issue Rate
Quantify problems. Calculate a simple percentage for orders requiring partial/full refunds or major disputes. A formula like:
(Orders with Issues / Total Orders) * 100
This hard number is crucial. A store with a low, stable issue rate
3. Communication & Service Notes
This qualitative section is your context. Log details such as:
- Response speed and language clarity.
- Willingness to resolve problems (e.g., offering replacements vs. outright refusal).
- Proactive updates on stock or delays.
- Notes on their flexibility (e.g., accepting sample requests).
Building Your Reliable Database Over Time
The power of this system compounds. After 5-10 orders with a seller, you will have a clear profile. Use your MyCNBox Spreadsheet to categorize sellers:
| Category | Criteria | Action |
|---|---|---|
| Trusted Partner | High consistent QC scores, low issue rate, excellent communication. | Prioritize for future orders; consider bulk deals. |
| Conditional / Monitor | Mixed scores, moderate issue rate, variable communication. | Use for non-critical items; monitor for improvement or decline. |
| Avoid / Blacklist | Persistently low QC scores, high refund rate, poor service. | Remove from active sourcing lists. |
Best Practices for Effective Tracking
- Consistency is Key:
- Link to Orders:
- Review Periodically:
- Share with Your Team:
- Link to Orders:
Conclusion: Knowledge is Power
The MyCNBox SpreadsheetQC scores, refund rates, and communication notes, you are not just logging data—you are building an institutional memory and a valuable asset. This self-built database of evaluated stores minimizes future risk, streamlines decision-making, and ultimately leads to a smoother, more profitable importing journey. Start tracking today, and let data guide you to your core network of trusted suppliers.