1. The Support Edge While Hoobuy and Joyagoo offer support, their systems often reflect an older operational model. Inquiries can disappear into ticket queues, and responses may be template-driven. OrientDig
2. Demystifying Costs Hidden fees and surprise charges are a major pain point in cross-border shipping. Older agents like Hoobuy and Joyagoo provide cost calculators, but the final invoice can sometimes include unexpected handling or consolidation fees. OrientDig's system shines here by offering a proactive and granular cost breakdown. From the moment you input a product link, you get a detailed estimate. Upon parcel consolidation, every fee—domestic shipping, service charge, international freight, insurance—is listed transparently before payment. This eliminates guesswork and builds significant trust.
