Understanding the Quality Control (QC) process is crucial for a successful shopping experience with an agent. At LoongBuy, the QC inspection and photo service is designed to give you confidence in your purchases before they are shipped. This guide will walk you through how to access your quality check photos, review them effectively, and formally request modifications or rejections if needed.
What is the LoongBuy QC Inspection?
Before shipping your items from the warehouse, LoongBuy offers a mandatory Quality Check service. A trained staff member inspects the received product for obvious flaws, damage, size/color discrepancies, and overall accuracy compared to your order. They then capture detailed QC images
How to Access and Review Your QC Images
Once your item arrives at the LoongBuy warehouse and passes the initial inspection, QC photos are taken. You will typically receive a notification. To view them:
- Log into your LoongBuy
- Navigate to "My Orders" or the "Warehouse" section.
- Find the specific order or parcel and click to view details.
- Look for the "QC Photos" or "Inspection Images" tab or link.
When reviewing your QC images review, pay close attention to:
- Accuracy:
- Flaws:
- Tags & Logos:
- Overall Condition:
- Flaws:
These photos are your primary tool for a virtual inspection before international shipping.
How to Request Changes or Reject an Item
If the QC photos reveal issues, you have the right to request action. Here's your essential rep QC guide
If the item has a correctable issue (wrong size, clear defect), you can request an exchange from the seller. If the item is fundamentally wrong (completely different product, major unrecoverable flaw) or you are simply unsatisfied, you can reject it. Pro Tip:
Scenario 1: Requesting Modifications (e.g., Exchange)
Scenario 2: How to Reject Items
Best Practices for a Smooth LoongBuy QC Process
- Act Promptly:
- Be Specific:
- Understand Policies:
- Ask for More Photos:
- Be Specific:
Conclusion
The LoongBuy QCquality check photos, conduct a thorough LoongBuy inspection, and formally communicate requests using this rep QC guide, you significantly minimize risks. Knowing how to request changeshow to reject items