The Power of Real-Time Transparency

The cornerstone of the MuleBuy shipping experience is our integrated Logistics Dashboard. This powerful tool provides a single, unified view of all your shipments, eliminating guesswork and reducing customer support inquiries.

Key Dashboard Features for Business Users:

  • Live Tracking Map:
  • Milestone Timeline:
  • Proactive Alert System:
  • Consolidated View:
  • Document Access:

How to Monitor Every Shipping Milestone

Tracking with MuleBuy is a straightforward process designed for efficiency.

  1. 1. Access Your Dashboard

    Log into your MuleBuy business account and navigate to the 'Shipments'

  2. 2. Select a Shipment

    Click on any specific order or tracking number to drill down into its detailed journey. This opens the dedicated tracking timeline.

  3. 3. Interpret the Timeline

    Monitor key milestones, which typically include: Order Processed Picked Up from Warehouse Departed Transit Hub Cleared Customs Out for Local Delivery Successfully Delivered

  4. 4. Set Up Notifications

    Configure alerts in your account settings to receive automatic updates via email or SMS for the milestones that matter most to your operations.

  5. 5. Utilize Data & Reports

    Use the dashboard's reporting tools to analyze shipping performance, identify trends, and generate delivery reports for your records or clients.

Benefits for Your Business

Enhanced Customer Service

Provide customers with accurate, real-time delivery updates, building trust and reducing "where is my order?" queries.

Operational Efficiency

Plan inventory, staffing, and downstream processes more effectively with precise expected time of arrival (ETA) data.

Risk Mitigation

Immediately identify delays or exceptions, allowing for quick proactive communication and problem-solving.

Take Control of Your Global Logistics

MuleBuy's end-to-end tracking is more than a tool—it's a strategic advantage. By offering complete transparency into the delivery journey, we empower businesses to operate with greater confidence and provide a superior customer experience in the global arena.

Ready to experience seamless shipment tracking?contact our support team