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EastMallBuy: A Seller Reliability Scoring System

2025-12-27

When sourcing products, a seller's reliability is as crucial as price. This guide explains how to use the EastMallBuy Reliability Spreadsheet

1. Spreadsheet Setup & Data Collection

Create a spreadsheet with the following columns for each order:

  • Seller Name
  • Order Date
  • QC Result
  • Promised Ship Date
  • Actual Ship Date
  • Days Delay
  • Reliability Score

Consistently log data for every transaction to build a meaningful history.

2. The Scoring Methodology

The Reliability ScoreQuality Control (QC)Shipping Punctuality.

A. QC Success Score (50 points maximum)

  • Pass:Score = 50 points.
  • Fail:Score = 0 points.
  • Minor Issue:Score = 25 points.

B. Shipping Punctuality Score (50 points maximum)

  • On Time or Early:Score = 50 points.
  • Slight Delay (1-3 days):Score = 35 points.
  • Moderate Delay (4-7 days):Score = 20 points.
  • Major Delay (8+ days):Score = 0 points.

Total Reliability Score = QC Score + Shipping Score.

3. Automated Calculation & Seller Ranking

Use spreadsheet formulas to automate scoring. For a seller's row, your formula in the Reliability Score

=IF(C2="Pass",50, IF(C2="Minor Issue",25,0)) + IF(F2<=0,50, IF(F2<=3,35, IF(F2<=7,20,0)))

To get a seller's overall rank:

  1. Create a Seller Summary
  2. Use the AVERAGEIF()
  3. Use the RANK()

This instantly highlights your top-performing and most problematic suppliers.

4. Applying the Data for Smarter Purchasing

Use your ranked list to guide future orders:

Score Band Reliability Tier Action
90-100 Premium Prioritize for important orders. Consider establishing a regular partnership.
70-89 Reliable Suitable for most orders. Maintain routine business with monitoring.
50-69 Caution Use only for low-risk items. Scrutinize QC photos and communication.
Below 50 Avoid Seek alternatives unless absolutely necessary. High risk of issues.

Conclusion

The EastMallBuy Reliability Spreadsheet transforms subjective impressions into an objective, actionable ranking system. By investing a few minutes to log data after each order, you build a powerful private database that minimizes risk, saves money, and streamlines your sourcing workflow over the long term.

Pro Tip: