Proactive Documentation is Your First Line of Defense Against Parcel Damage
In the complex world of international shipping, parcels face a long journey—handled by multiple carriers, exposed to various climates, and passing through numerous checkpoints. At FishGoo Shipping, we understand that for our clients, every package is vital. While we implement robust logistical solutions, we strongly advocate for a simple, yet powerful, client-side practice: meticulous photographic documentation. Keeping visual records of repackaging and pre-shipment inspections is a crucial step in safeguarding your items against transit damage and streamlining the claims process if needed.
The Two-Photo Strategy for Maximum Protection
1. The Repackaging Snapshot
Before sealing the box, take clear, well-lit photos that capture the interior packaging process. This should show:
- The item(s) in pristine condition before being placed in the final box.
- All internal cushioning materials used (bubble wrap, foam, air pillows).
- How items are secured and void spaces are filled to prevent movement.
This set of photos serves as proof that the item was properly prepared for its journey according to best practices.
2. The Pre-Shipment Inspection Record
Once your parcel is fully sealed and labeled, take another series of photos for the external inspection. Essential angles include:
- All six sides of the box, showing its intact condition and proper sealing.
- A close-up of the addressed shipping label, ensuring it is legible and secure.
- Any external markings or handling instructions (e.g., "Fragile," "This Side Up").
These images establish the exact state of the exterior package at the moment it entered the logistics chain.
Why This Practice is a Game-Changer
- Unambiguous Evidence:
- Expedited Claims Resolution:
- Enhanced Accountability:
- Peace of Mind:
- Expedited Claims Resolution:
FishGoo's Recommendations for Effective Documentation
To make your photos as effective as possible, follow these tips:
- Ensure photos are high-resolution and well-lit. Use natural light or a flash to avoid shadows obscuring details.
- Include a ruler or common object
- Set your camera or smartphone to embed the date and time
- Store photos securely—do not delete them
- Use them in conjunction with FishGoo's provided tracking and insurance services
- Set your camera or smartphone to embed the date and time