For agents and Taobao procurement professionals, efficiency is paramount. Two critical data streams—Quality Control (QC) resultsrefund history—often exist in isolation. Manually cross-referencing them is time-consuming and prone to oversight. The true power of the BaseTao spreadsheet lies in systematically linking these datasets, transforming raw data into actionable intelligence for superior purchasing decisions.
Why Combine QC and Refund Data?
Linking these records creates a feedback loop that pinpoints failure points in your supply chain.
- Identify Chronic Sellers:and
- Spot Specific Product Flaws:
- Optimize QC Checks:
- Improve Cost Efficiency:
- Spot Specific Product Flaws:
How to Link the Data in Your BaseTao Spreadsheet
Follow this structured approach to build your integrated analysis system.
Step 1: Data Structuring
Create dedicated columns in your master spreadsheet or link separate sheets using unique identifiers.
| Order ID | Supplier | Item | QC Result
| QC Notes |
Refund Issued?
| Refund Reason |
Linked Analysis |
|
|---|---|---|---|---|---|---|---|
| BT20231025-ABC123 | Store_A | Men's Jacket | Fail | Zipper broken, stitching flaw | Yes | Defective product | QC failure confirmed by refund. |
| BT20231026-DEF456 | Store_B | Women's Sneakers | Pass | - | Yes | Wrong size received | Potential warehouse mix-up; QC may need to double-check size tagging. |
Step 2: Using Formulas for Correlation
Employ spreadsheet functions to automatically highlight correlations.
- Conditional Formatting:FailYes
- COUNTIFS Function:=COUNTIFS(Supplier_Column, "Store_A", QC_Result_Column, "Fail", Refund_Column, "Yes"). This gives the number of faulty, refunded items per supplier.
- Pivot Tables:
Step 3: Analysis and Actionable Insights
Interpret the linked data to drive improvements.
- Supplier Scoring:
- Root Cause Analysis:
- Targeted Communication:
- Root Cause Analysis:
Conclusion: From Reactive to Proactive Purchasing
By linking QC results and refund history in your BaseTao spreadsheet, you move from a reactive stance—processing refunds as they come—to a proactive, data-driven strategy. This integrated view clearly illuminates problem areas, allowing you to refine supplier lists, tighten quality checks, and ultimately enhance purchasing efficiency, reduce losses, and build a more resilient supply chain. Start merging these data points today; your bottom line will thank you.