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ACBUY: How to Automate Alerts for Delayed Shipments

2026-01-02

In the fast-paced world of e-commerce and logistics, proactively identifying delayed shipments is crucial for maintaining customer satisfaction and operational efficiency. For businesses using ACBUY’s tracking systems or similar platforms, a simple yet powerful way to visualize these delays is by leveraging conditional formatting

The Problem: Manual Tracking is Inefficient

Manually scanning through hundreds of rows of shipment data to find parcels that are past their expected delivery date is time-consuming and prone to error. A delayed shipment can easily go unnoticed until a customer complains.

The Solution: Conditional Formatting for Instant Visual Alerts

Conditional formatting automatically changes the appearance of a cell—such as its background color, font color, or border—based on specific rules you define. You can set it up to highlight any parcel exceeding its expected delivery time.

Step-by-Step Implementation Guide

Assume you have a spreadsheet with the following key columns:

  • Parcel ID (Column A)
  • Expected Delivery Date (Column B)
  • Actual Delivery Date (Column C)
  • Status (Column D)

In Google Sheets or Excel:

  1. Select Your Data Range:
  2. Create the Rule:
    • Go to Format     Conditional formattingHome     Conditional Formatting     New Rule
    • For a simple rule to highlight parcels not delivered and past their due date, choose "Custom formula is"
  3. Set the Formula:

    Use a formula similar to this, adjusting cell references as needed:

    =AND($C2="", $B2 < TODAY())

    This formula checks if the "Actual Delivery Date" (C) is empty AND

  4. Choose Your Format:red fillred text, to make delayed shipments stand out immediately.
  5. Apply and Save:

Benefits for Your ACBUY Operations

  • Real-Time Visibility:
  • Proactive Management:
  • Improved Efficiency:
  • Enhanced Reporting:

Advanced Tips

You can create a more sophisticated system with additional rules:

  • Use amber highlights
  • Incorporate a "Delay (Days)"=IF(AND(C2="", B2 < TODAY()), TODAY()-B2, "")) to quantify the delay, then format that column based on the severity (e.g., light red for 1-2 days, dark red for 3+ days).
  • Combine with other tools like email notifications by integrating your spreadsheet with automation platforms like Zapier or Make.

Conclusion

By implementing conditional formatting rules in your shipment spreadsheet, you transform a static log into a dynamic, self-monitoring dashboard. This simple automation is a foundational step for any business using ACBUY or similar platforms to gain instant, actionable insights into shipment delays, ultimately saving time, reducing costs, and keeping customers informed and happy.