Ensuring Perfection: How to Request a Second QC Check on Joyagoo Before Shipping
For buyers seeking extra assurance, Joyagoo offers the option to request a secondary quality control inspection. This tutorial guides you through the simple process of contacting QC support and reviewing your second set of images.
Why Request a Second QC Check?
While Joyagoo conducts thorough initial quality checks, you might want an extra layer of verification for peace of mind. Common reasons include:
- Verifying specific details or modifications after the first check.
- Inspecting an item of high value or complex design.
- Addressing uncertainties from the initial QC images.
- Simply wanting the highest possible confidence before shipment.
Step-by-Step Guide to Request a Re-check
Step 1: Access Your Order & Initial QC
Log into your Joyagoo account and navigate to the "My Orders"
Step 2: Contact QC Support
Directly reach out to the Joyagoo quality control team. You can do this by:
- Using the On-Site Messaging System:
- Sending an Email:[email protected][email protected]).
- Live Chat/Agent Assistance:
Step 3: Make Your Request Clear
In your communication, be precise. Include:
- Your Order Number.
- A clear statement: "I would like to request a second QC check before shipping."
- A brief list of specific areas or concerns
Politeness is always appreciated and can facilitate smoother service.
Step 4: Await Confirmation & Updated Report
The QC team will confirm your request and perform the secondary inspection. This process may take a small amount of additional time. Once complete, they will upload a new set of QC images and an updated report
Step 5: Review the Second Image Set
Carefully examine the new photos and report. Compare them with your initial concerns. Focus on:
- The clarity and angles of the new images.
- Whether your specified areas have been addressed and shown clearly.
- The overall condition and details of the product.
If satisfied, you can approve the item for shipping. If concerns remain, you can contact support again to discuss further options.
Important Tips & Notes
- Timeliness:
- Specificity:
- Policies:
- Communication:
- Specificity: