Clear and consistent logging is the foundation of trust and accuracy in international parcel forwarding. This guide outlines the essential procedure for recording parcel adjustments within our shared spreadsheets.
Why Detailed Logs Are Critical
Transparent tracking of parcel modifications prevents billing disputes, builds client trust, and provides an auditable trail for internal accountability. A complete log ensures every team member understands the exact status and cost implications of a repackaged parcel.
Step-by-Step Logging Procedure
Follow these steps for every parcel that undergoes inspection, repacking, or weight adjustment.
- Identify the Parcel:Parcel IDCustomer Order Number.
- Update Core Data:
- Actual Weight (kg):final, verified post-repacking weight.
- Parcel Dimensions (cm):
- Log the Action:
- In the designated "Warehouse Notes""Processing Log"
- Example Log:[2023-10-27] Original weight: 2.4kg. Removed retail shoebox as per customer request. Repacked. Final weight: 1.9kg. Dimensions updated to 30x20x15.
- In the designated "Warehouse Notes""Processing Log"
- Note the Reason:
- Initial and Date:
Best Practices for Clarity
- Chronological Order:
- Be Specific:
- Verify Freight Impact:
- Timeliness:immediately
- Be Specific:
Example Scenario
| Parcel ID | Initial Weight | Final Weight | Warehouse Notes / Action Log |
|---|---|---|---|
| LGB-US-78901 | 2.7 kg |
|