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Hoobuy User Guide: Securing Your Payment Records and Account Balance

2026-01-04

Protecting your financial transactions on any e-commerce platform is crucial. For Hoobuy users, a simple yet effective habit can provide significant security and peace of mind.

The Golden Rule: Document Every Transaction

To ensure the safety of your funds and a smooth resolution for any potential issues, always take screenshots whenever you recharge your account balance or make a withdrawal.

This proactive step creates an independent, visual record of the transaction details, including amount, date, time, and transaction ID.

Why Screenshots Are Essential

  • Clear Proof for Refunds:
  • Streamlined Verification:
  • Personal Record-Keeping:
  • Prevents Misunderstanding:

Best Practices for Your Screenshots

Make your documentation as useful as possible:

  1. Capture the Full Screen:
  2. Include the Date & Time:
  3. Organize Your Records:
  4. Store Them Securely:

Remember:

While Hoobuy maintains its own internal transaction logs, your personal screenshots provide instant, accessible proof from your perspective. This simple habit of "screenshot first"