FishGoo: Ensuring Transparency in Freight Logistics
Accurate billing in freight forwarding hinges on precise weight and packaging data. At FishGoo, we champion transparency through meticulous documentation of repacking and weight adjustments. This guide outlines our standard procedure for recording these critical details.
1
Repacking often occurs to optimize space or protect goods, which can alter the shipment's official weight and dimensions. Recording these changes protects all parties by ensuring the final invoice reflects the actual shipped freight, not preliminary estimates.
2
Every repacking activity must be visually documented.
- Before Repacking:
- During Repacking:
- After Repacking:digital readout clearly visible.
Photos should be timestamped and geotagged when possible for added verification.
3
Maintain a dedicated log for every shipment. This log must include:
| Date & Time | Original Weight/Dimensions | New Weight/Dimensions | Reason for Change | Staff Initials |
|---|---|---|---|---|
| 2023-10-26, 14:30 | 5 boxes @ 22kg total | 3 boxes @ 23.5kg total | Consolidation for palletizing | J.C. |
| 2023-10-26, 15:00 | Pallet dims: 120x80x120cm | Pallet dims: 120x80x125cm | Added corner protectors & top frame | M.K. |
4
Before generating the final invoice, our billing team cross-references
- The physical evidence matches the logged data.
- Any weight or dimensional adjustments are justified and documented.
- The freight charges are calculated based on the verified, post-repacking figures.
This documentation package is then archived with the shipment file, readily available for client review if needed.
Benefits of This System
Client Trust
Provides clear, auditable proof that billing is accurate and fair.
Dispute Resolution
Serves as irrefutable evidence in case of carrier or client discrepancies.
Operational Excellence
Creates a standardized process that reduces errors and improves accountability.
At FishGoo, we believe transparency is built on documented facts. By rigorously keeping repack photos and weight change logs, we turn a simple operational step into a cornerstone of trustworthy partnership and precise final billing.