LoongBuy Shipping Insurance: Your Ultimate Guide to Protection
Ensure your valuable shipments are protected from loss or damage with LoongBuy's optional insurance plans.
Shipping valuable items internationally can be stressful. While LoongBuy works with reliable carriers, unforeseen events can sometimes occur. That's why LoongBuy offers flexible shipping insurance options to give you peace of mind. This comprehensive guide explains everything you need to know about activating coverage, understanding protection, and filing a claim.
Why Consider LoongBuy Shipping Insurance?
Our standard service includes basic carrier liability, which is often limited. For high-value goods like electronics, jewelry, or fragile items, purchasing additional insurance is a smart way to safeguard your investment. It ensures you are fully compensated if your parcel is lost or damaged during transit.
How to Activate Insurance on Your Shipment
Adding insurance to your LoongBuy shipment is a straightforward process:
- During Checkout:"Add Shipping Insurance"
- Declare Value:
- Select Plan & Confirm:
- Declare Value:
Note: Insurance must be purchased before
What Damages and Losses Are Covered?
LoongBuy's shipping insurance typically covers the following incidents during international transit:
- Complete Loss:
- Partial Loss:
- Physical Damage:
- Pilferage:
- Partial Loss:
Important Exclusions to Be Aware Of
Coverage usually does not
How to File a Compensation Claim
If your insured parcel arrives damaged or does not arrive at all, follow these steps promptly:
- Document the Evidence Immediately:
- For damage: Take clear, timestamped photos of the outer box, inner packaging, and the damaged item itself from multiple angles.
- For loss: Note the tracking status and final delivery confirmation (if applicable).
- Contact LoongBuy Customer Support:
- Submit a Formal Claim:
- Proof of value (screenshots of your order/payment).
- Photographic evidence.
- Parcel tracking number and details.
- Claim Assessment:
- Compensation:
- Submit a Formal Claim:
Tips for a Smooth Experience
- Declare Accurate Value:
- Package Items Well:
- Inspect Upon Delivery:
- Act Quickly:
- Package Items Well: