In the world of global sourcing, finding a trustworthy supplier is paramount. The GTBuy Spreadsheet is a powerful tool designed to systematically track and evaluate seller performance across three critical areas: Quality Control (QC), Shipping Accuracy, and Response Times. This guide explains how to use it effectively.
Key Performance Indicators (KPIs)
Consistently recording the following data transforms subjective impressions into objective, actionable insights.
1. Quality Control (QC) Results
Record the conformance of received samples or bulk orders against agreed specifications.
- Metric:
- Data to Record:
- Goal:
- Data to Record:
2. Shipping Accuracy
Track the reliability of logistics and fulfillment promises.
- Metric:
- Data to Record:
- Goal:
- Data to Record:
3. Response Times
Measure communication efficiency and professionalism.
- Metric:
- Data to Record:
- Goal:
- Data to Record:
How to Structure Your Spreadsheet
A simple table with clear columns ensures consistent tracking. Below is a recommended structure:
| Seller Name | Order Date | QC Result (Pass/Fail) | QC Notes | Promised Ship Date | Actual Ship Date | Shipping Accuracy | Avg. Response Time | Trust Score (1-5) |
|---|---|---|---|---|---|---|---|---|
| Supplier A | 2023-10-26 | Pass | Minor color variance, within tolerance. | 2023-11-05 | 2023-11-04 | Early | 2 hours | 5 |
| Supplier B | 2023-10-20 | Fail | Incorrect component used. | 2023-11-01 | 2023-11-10 | Late | 48 hours | 2 |
From Data to Decisions: Identifying Trustworthy Sellers
By regularly updating and reviewing this spreadsheet, you can:
- Visualize Performance Trends:
- Quantify Risk:
- Streamline Negotiation:
- Build a Vetted Partner List:
- Quantify Risk:
The GTBuy Spreadsheet is more than a log; it's a strategic asset. Consistent recording of QC results, shipping accuracy, and response times builds an evidence-based foundation for your supply chain, empowering you to partner with the most trustworthy and professional sellers.