International shipping is an adventure for your parcel, involving multiple handlers, long distances, and various environmental conditions. While PinguBuy works diligently with carriers to ensure safe delivery, proactive steps from you, the sender, are the ultimate key to protection. Documenting your packaging process is not just a suggestion—it’s a powerful tool for safeguarding your interests.
The Core Strategy: Document, Document, Document
Comprehensive documentation creates a clear, unbreakable chain of evidence. It precisely captures the condition of your item and the care taken before
Step-by-Step Protection Plan
Step 1: Robust Packaging is the Foundation
Start with a strong, new cardboard box. Use ample cushioning material like bubble wrap, air pillows, or packing peanuts. Securely seal all seams with high-quality packing tape. The goal is to ensure the contents cannot move inside and the box can withstand reasonable pressure.
Step 2: Detailed Written Record
As you pack, create a written record. Note down:
- Materials Used:
- Packing Method:
- Item Condition:
- Packing Method:
Step 3: Comprehensive Pre-Shipment Photographs (Most Critical)
Take clear, time-stamped photographs from multiple angles:
- The Item Itself:
- During Packing:
- The Secured Package:
- Address Label & Handling Marks:
- During Packing:
Step 4: Declare Value and Consider Insurance
Accurately declare the item's value on the customs form. For high-value or irreplaceable items, purchasing additional transit insurance through PinguBuy or the carrier is highly recommended. Your documentation will be essential for a smooth insurance claim process.
Why This Process Protects You
Should a package arrive damaged, this documentation allows you to:
- File a precise and compelling claim with the carrier or insurance provider.
- Demonstrate that the damage occurred during transit
- Expedite the claim resolution process with solid evidence.
Pack Smart. Document Thoroughly. Ship with PinguBuy Confidence.