CNFANS QC Services Review: Image Resolution, Manual Check Process, and Post-QC Negotiation Tips
CNFANS has built a reputation for meticulous quality control (QC) in the shopping agent industry. In this review, we'll examine their QC workflow, photo documentation standards, common issues they flag, and how their process stacks up against competitors like SuperBuy and AllChinaBuy.
Image Capture and Delivery Standards
CNFANS uses standardized photography protocols for QC inspections:
- 8-12MP resolution
- White balance calibration in dedicated photo rooms
- 6-angle documentation (front/back/sides/top/bottom/tags)
- Size verification shots with measuring tape
- Video available for premium inspection tier
Files are delivered through their dashboard with zoom functionality. Note some detail loss occurs when agents compress images for faster loading.
Interpreting QC Photos
When analyzing images, pay attention to:
- Shadow areas
- Flash reflections
- Distance shots
- Tag placement
- Flash reflections
Dispute and Re-Shoot Policies
CNFANS allows raising objections within 72 hours of QC completion. Valid disputable issues include:
| Issue Type | Recommended Evidence | Success Rate |
|---|---|---|
| Damage not shown in photos | Video of a problem area | 68% |
| Material mismatch | Retailer's composition claims | 54% |
| Sizing variance | Brand size chart | 82% |
For successful rejections, CNFANS will coordinate partial refunds or warehouse re-shoots (limited to long-term VIPs). High-volume buyers get custom framing requests for additional angles.
CNFANS vs. Competitor QC Compared
SuperBuy
- Higher resolution images (12-15MP)
- Only 4 standard angles
- 48-hour dispute window
AllChinaBuy
- Basic 5MP photos
- Manual inspection reports
- 7-day return policy
CNFANS strikes a middle ground with better documentation than budget services while maintaining faster turnaround than premium providers.
Pro Tips for QC Negotiations
- Request tag shots showing production dates when buying "new old stock"
- Ask agents to simulate indoor/outdoor lighting if concerned about color accuracy
- Bundle multiple items in single QC requests to maintain consistent photography conditions
- For high-value items, pay the 20¥ premium inspection fee for video documentation