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Hoobuy Guide: Managing QC Photo Requests and Communication Effectively

2026-01-11

During the shopping process on Hoobuy, Quality Control (QC) photos are a crucial bridge between buyers and products. They provide visual confirmation of an item's condition before it ships. However, there are times when the initial set of QC images may seem insufficient for a thorough evaluation. Understanding how to properly request additional photos is key to ensuring you receive exactly what you expect.

The Right Way to Request Additional QC Photos

If the provided QC photos are incomplete, unclear, or miss specific angles/details you care about, Hoobuy offers two simple and effective methods to make your request:

  • Direct Chat Communication:
  • Utilizing Order Notes:

Why Clear Communication is Essential

Precise communication when requesting extra photos serves multiple important purposes:

  1. Accurate Quality Assessment:
  2. Informed Decision-Making:
  3. Efficient Process:
  4. Enhanced Satisfaction:

Best Practices for Buyers

To make the photo request process as smooth as possible:

  • Be specific and descriptive
  • Maintain a polite and professional
  • Request all necessary angles or details in a single, organized message
  • Respond promptly once the additional photos are provided.

By following these steps, buyers can effectively leverage Hoobuy's QC system to ensure greater transparency and confidence in their purchases.