CNFANS: How to Request Extra QC Photos from Inspectors
Ensuring Clarity: A Guide to Requesting Additional Angles and Close-Ups
The Quality Check (QC) photos provided by CNFANS inspectors are crucial for making informed decisions about your items. However, sometimes the initial set of photos might not capture every detail you need. Whether you need a closer look at a potential flaw, a specific tag, or a different angle, you have the option to request additional photos. This tutorial will guide you through the simple process of contacting CNFANS support to get the extra visual clarity you require.
When Should You Request Extra Photos?
- Unclear Details:
- **Suspected Flaws:** You notice something in the background or a corner that needs verification.
- Tags & Labels:
- Specific Angles:
- Color & Texture Accuracy:
How to Request Additional QC Photos: Step-by-Step
Step 1: Review the Initial QC Photos Carefully
Before making a request, examine all provided photos in your CNFANS warehouse or order page. Identify exactly what is missing. Be specific (e.g., *"I need a close-up of the stitching on the left shoe's toe box"* rather than *"more photos of the shoes"*).
Step 2: Contact CNFANS Customer Support
Do not
Step 3: Provide Essential Information
To ensure a fast and accurate response, include the following in your message:
- Order/Warehouse Number:
- Item Description:
- Clear & Specific Request:Example:
- Reason (Optional but helpful):
- Item Description:
Step 4: Wait for Confirmation and Response
CNFANS support will typically acknowledge your request. The inspector will then take the new photos and upload them to your order/warehouse file. This process may take a short amount of time (usually within 1-2 business days). Please be patient.
Step 5: Review the New Photos
Once uploaded, you will be able to view the additional photos in the same location as the original QC set. Review them thoroughly to make your final decision (e.g., to ship, exchange, or return the item).
Pro Tips for Success
- Be Polite and Precise:
- One Request Per Item:
- Standard Service:
- Timing is Key:
- One Request Per Item: