At OrientDig, we believe transparency is key to a great shipping experience. That's why we provide comprehensive, real-time tracking updates
Your Tracking Tools
Locating your shipment information is simple and can be done through multiple channels:
- The OrientDig Website:
- Your Email Inbox:
- Mobile Notification:
- Your Email Inbox:
Understanding the Journey: Key Tracking Statuses
Here’s a breakdown of the common statuses you'll see and what they mean for your parcel:
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1. Order Processed & Label Created
Your shipment is prepared, and the unique tracking number is generated. The parcel is ready at our warehouse.
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2. Parcel Collected / Dispatched from Warehouse
The parcel has been picked up by our logistics partner and is on its way to a sorting facility. This is when the physical journey begins.
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3. In Transit
Your parcel is moving through our network. You may see detailed scans as it travels between hubs, airports, or ports.
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4. Arrived at Local Facility & Out for Delivery
The parcel has reached a facility near your delivery address. The "Out for Delivery" status means it's on the delivery vehicle and will reach you that day.
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5. Delivered
The final update! This confirms the parcel has been handed over at your specified address. You may see a delivery note or signature confirmation.
Pro Tips for Effective Tracking
- Bookmark the tracking page for frequent shipments.
- Ensure your contact information (email & phone) is correct for timely alerts.
- See an unexpected delay? Check the detailed scan history for more context or contact our support team for assistance.
- Use the OrientDig mobile app
Ship with Confidence
With OrientDig's robust tracking system, you are always connected to your shipment. We transform the complex logistics journey into a clear, step-by-step map, giving you peace of mind and control from warehouse to final delivery.
Ready to ship? Your package's transparent journey begins with OrientDig.