At OopBuy, we ensure your refund process is transparent and easy to manage. All refund activities for cancelled orders are conveniently accessible through your account dashboard.

1. Viewing Your Refund History

To see a complete record of all your refunds:

  1. Log into your OopBuy account.
  2. Navigate to "My Orders""Order History"
  3. Click on the "Refunds"

Tip: Refunds for cancelled orders are typically initiated within 1 business hour of cancellation.

2. Checking the Progress of a Specific Refund

To track the real-time status of a particular refund:

  1. From the "Refunds"
  2. Click on the "View Details""Track Refund"
  3. You will see a clear status bar with stages such as:
    • Approved:
    • Processing:
    • Transferred:
    • Completed:

Note: The time it takes for funds to appear in your account depends on your bank or payment provider, usually within 5-10 business days after the status shows "Transferred."

3. Contacting Finance Support for Updates

If your refund status hasn't updated for an extended period or you have specific questions, our Finance Support team is ready to help.

  1. Go to the "Help Center""Support"
  2. Select the category "Payments & Refunds".
  3. Choose "Contact Finance Support".
  4. Provide your Order Number

For immediate guidance, you can also visit our dedicated Refund Support Page.

Summary

Tracking your OopBuy refund is straightforward. Simply use your account's Refund HistoryTrack RefundFinance Support