A key benefit of using CSSBuy's repacking service is the automatic and precise recalculation of your parcel's weight. This ensures you only pay for the exact postage required. This guide shows you exactly where to find this updated information in your dashboard.
The Automatic Weight Recalculation Process
After you submit a Repack & Rehearsal Packaging
- Remove all unnecessary retailer shoeboxes and packaging.
- Combine items efficiently into the smallest practical parcel.
- Use a calibrated scale to weigh the final, ready-to-ship package.
- Automatically update this new Actual Weight
This final weight is the one used for calculating all shipping fees.
Step-by-Step: Monitoring the Updated Weight
Follow these simple steps to track the weight change for your repacked parcel:
Step 1: Navigate to 'My Parcels'
Log into your CSSBuy account'My Parcels'
Step 2: Select Your Repacked Parcel
Locate the parcel that has undergone the repacking process. Its status will typically change to 'Repackaged'
Step 3: Check the 'Parcel Details' Page
Click on the parcel ID or the 'Details' button to open its dedicated page. Here, you will find the comprehensive shipping information.
Step 4: Locate the Updated Weight Information
On the parcel details page, look for the 'Weight Information'
- Estimated Weight:
- Actual Weight (or Final Weight):
Tip:
What to Do Next
Once the Actual Weight is updated, you can proceed to pay the final shipping invoice. The system uses the new weight to calculate the exact amount due. If you have any questions about the weight change or the final cost, CSSBuy's customer support team is available to assist you directly through the dashboard chat.
By monitoring this update, you gain full transparency into the repacking process and its cost-saving benefits.