Proper documentation of your parcel's condition and weight upon receipt is your first line of defense for verification and claims. Follow this simple guide to ensure your records are clear and effective.
Step 1: Unbox in a Well-Lit Area
Before opening, place the parcel on a clean, neutral surface with good lighting. This ensures all details are visible for your photos.
Tip:
Step 2: Photograph Every Angle Systematically
Take high-resolution photos that clearly show the parcel's state. Follow this order:
- Front View:
- Six-Side Record:
- Close-Ups:
- Inner Packaging:
- Six-Side Record:
Step 3: Weigh the Parcel Accurately
Use a calibrated digital scale for accuracy.
- Weigh the entire, unopened parcel
- If there is an issue, you may also weigh the inner contents and packaging materials separately after unboxing.
Important:
Step 4: Save to Your PinguBuy Spreadsheet for Protection
Organization is key. Immediately transfer your evidence to your designated spreadsheet or log.
| Date Received | Tracking Number | Parcel Weight (kg/lbs) | Link to Photos* | Condition Notes |
|---|---|---|---|---|
| 2023-10-26 | PB123456789HK | 2.4 kg / 5.29 lbs | Drive Link: Package_Photos | Large dent on left side, seal was broken. |
*Upload photos to a cloud service (Google Drive, Dropbox) or a dedicated folder, and paste the shareable link in your spreadsheet. Do not rely solely on photos stored on your phone.
Why This Matters:
- Verification:
- Claim Protection:
- Personal Reference:
- Claim Protection: