Navigating online marketplaces can be risky. The key to consistent, satisfying purchases is systematic evaluation. Using your MyCNBox spreadsheet to track seller performance transforms subjective impressions into objective data, helping you build a personal database of reliable stores over time.
A structured tracking system helps you:
Create columns for these critical data points in your MyCNBox sheet:
After receiving an item, rate its quality on a consistent scale (e.g., 1-5 or 1-10).
| Score | Criteria |
|---|---|
| 9-10 | Exceeds expectations, flawless. |
| 7-8 | As described, minor unnoticeable flaws. |
| 5-6 | Acceptable but with clear defects. |
| 3-4 | Poor quality, significant issues. |
| 1-2 | Completely defective or wrong item. |
Track how often transactions with this seller require a refund, partial refund, or major dispute. Calculate as a percentage (e.g., Issues / Total Orders). A seller with 2 issues out of 10 orders has a 20% issue rate.
This qualitative data is crucial. Record details like:
| Store | Item | Date | QC Score | Issues | Comms Notes | Overall |
|---|---|---|---|---|---|---|
| GadgetPro | Bluetooth Speaker | 2023-10-15 | 9/10 | 0% (0/1) | Fast replies, friendly. | A |
| FashionHub | Winter Jacket | 2023-11-02 | 4/10 | 100% (1/1) | Slow, argued about refund. Needed platform intervention. | D |
By diligently updating your MyCNBox
