Once your seller confirms shipment to the LoongBuy warehouse, tracking your parcel's journey and confirming its safe arrival is a straightforward process managed entirely within your account dashboard. This guide will walk you through each step.
Step 1: Tracking Domestic Transit
After your seller dispatches your item, they will provide a domestic tracking number
Tip:
"In Transit to Warehouse".
Step 2: Confirming Warehouse Arrival
The most critical update occurs when your parcel reaches our facility. You will be notified automatically, but you can also check manually:
- Go to your Dashboard"My Warehouse"
- Look for your item. Once processed, its status will change to
"Arrived at Warehouse""Storage".- Here you will see key details: Item Weight, Storage Date, and a unique Warehouse ID
- Look for your item. Once processed, its status will change to
This status confirmation means your item is now safely logged into our system and ready for the next step.
Step 3: Receiving & Reviewing QC Photos
Within 1-3 business days
Important:condition, color, model, and specifications
What's Next?
After confirming the QC photos, you can proceed within your dashboard to:
- Consolidate
- Select your preferred international shipping
- Pay
- Select your preferred international shipping