The Importance of Repacking Verification

Initial fulfillment often involves shipping products in their original packaging or standard box sizes. However, for efficiency and cost-saving, especially in international shipping, repacking into smaller, right-sized boxes is common. This process directly impacts the dimensional weight (DIM weight) or actual weight charged by carriers. Without verification, you might be billed for the pre-repack weight or an incorrectly calculated post-repack weight, leading to significant overcharges.

Step-by-Step: How to Track and Document for Accuracy

1. Request Proactive Documentation

   Instruct your fulfillment partner (e.g., USFANS) to systematically document the repacking process. This should be a non-negotiable part of their service for your account. Clearly communicate that you require evidence for every order where repacking or weight adjustment occurs.

2. Capture Visual Proof at Key Stages

   The most effective method is a series of timestamped photographs or a short video. The visual record should include:

   • Stage 1 - Original Package:
   • Stage 2 - Repacking Process:
   • Stage 3 - Final Package:actual shipped weight. Ensure the shipping label is visible, linking the proof to the specific order.

3. Record and Compare Weight Data

   Alongside visuals, request a clear data log. This should list the Order ID, original weight/dimensions, final weight/dimensions, and the calculated shipping cost. You can then cross-reference this final weight against the charged amount on your carrier invoice or USFANS billing statement.

4. Centralize the Evidence

   Store this proof systematically. Ideal methods include:

   • Dedicated cloud folders (Google Drive, Dropbox) organized by order number or date.
   • Linking images directly to orders within your inventory management software.
   • Maintaining a master tracking spreadsheet with links to the visual proof for each adjusted order.