USFANS Shipping: Your Step-by-Step Guide to Tracking Packages from China to the US
Gain full visibility of your parcel's journey by mastering tracking numbers, couriers, and checkpoints.
Tracking an international parcel doesn't have to be a mystery. With USFANS Shipping, you have the tools to follow your package's every move from a warehouse in China to your doorstep in the United States. This guide provides a clear, step-by-step process to ensure you have complete peace of mind.
Step-by-Step Tracking Process
Step 1: Obtain Your Tracking Information
After your order is processed and shipped by your USFANS agent, you will receive a tracking numberprimary courier
Step 2: Log Your Tracking Number
Immediately record your tracking number in a secure place. For the best experience, use the tracking page within your USFANS account. This platform is often optimized to aggregate tracking data from various carriers, providing a unified view. You can also note it in the courier's own app or a dedicated parcel tracking app.
Step 3: Identify the Courier & Use Tracking Platforms
Understanding the carrier chain is crucial for international shipments:
- Initial Chinese Carrier:
- International Hand-off:
For comprehensive checks, use universal tracking websites like 17track.netparcelsapp.com, which scan multiple carrier databases simultaneously.
Step 4: Monitor Key Checkpoints for Full Visibility
Follow these typical checkpoints to visualize your parcel's journey:
- Shipment Information Received:
- Picked Up / Departed from Facility:
- Arrived at Export Hub:
- Departed from Country:
- Important:
- Handed to Domestic Carrier:
- Out for Delivery / Delivered:
- Picked Up / Departed from Facility:
Step 5: Understand and Manage Expectations
Tracking updates are not always real-time. It's normal for statuses to remain unchanged for several days, especially during flight transit, customs clearance, or hand-off between carriers. Allow 24-48 hours for status updates after a major checkpoint event.
Pro Tips for USFANS Shippers
Use USFANS's Integrated Dashboard
Always check your USFANS member account first. Their system may provide consolidated tracking and customer service links specific to your parcel.
Know Your Shipping Line
Different USFANS lines (e.g., USPS-Express, SAL, DDP) use different carrier networks. Knowing which line you chose helps predict the courier chain and timeline.
Set Up Notifications
Where possible, enable SMS or email notifications on the final-mile carrier's website (like USPS Informed Delivery) for the most accurate "out for delivery" alerts.
Customs is a Black Box
Tracking rarely details customs clearance. A long pause at "Arrived at US Hub" is usually the package clearing customs. Only worry if this stage lasts over 7-10 business days without update.